Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (847) 965-4444 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Advantage Price Promise™ (APP)

Our promise

If you find a better price on the same available brands and models at another Authorized Retailer prior to your purchase we will try to meet or beat the documented lower total price excluding closeout or sale items at our sole discretion.

APP the details

  • Complete price is subject to matching including any shipping and handling charges.
  • APP does not apply to offers that include financing, pricing errors, mail-in offers, out of stock, open box, clearance, outlet center, going out of business, or refurbished/used items.
  • Other exclusions: special limited time sale or discount offers; these promotions are available to new purchases only within the specified promotional time frame.
  • Price must be from an authorized dealer listed by the manufacturer. Most manufacturers will NOT warranty products purchased from non-authorized dealers.
  • Price must be valid at the time the price match is requested.
  • Proof of a price: price must be shown on the website, print ad or other documentation. Online prices will be validated by an Advantage team member.
  • Online items must be in stock at the time the price match is requested.
  • We reserve the right to verify an advertised price and the availability of the item.
  • Price matched products may be disqualified from our exclusive Lifetime Advantage™ program at our sole discretion.

Price exclusions

  • "Marketplace Prices" from third party sellers on websites like
  • Prices that only display on website after guests log in.
  • Prices advertised only as a percent off or dollar off.
  • Paid membership club or paid loyalty programs.

Internet exclusions

  • Websites that charge substantial restocking and cancellation fees
  • Websites that differ questions about installation and application to the manufacturer
  • Websites where the freight claims are the responsibility of the customer
  • Websites where the freight cost and insurance for returns are the responsibility of the customer
  • Websites that do not warranty any products or services and differs to manufacturer warranty
  • Websites that charge 100% deposit
  • Websites that do not take responsibility for misrepresentations or errors found on the website
  • Websites that offer curbside delivery by freight carrier (rather than door to door delivery or inside delivery by appointment)
  • Websites that offer free delivery: only for ground delivery for select product types, for order totals over $2000, and charge extra for multiple shipments
  • Websites who's products are not eligible for returns or cancellations